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Bespoke Customer Portal

Beyond online presence, crafting bespoke portals that perform

Geeks Ltd
Geeks Ltd

Enhancing service delivery with bespoke customer portals

In today’s sophisticated digital world, businesses must offer seamless and accessible online services through effective customer portals. Without tailored, user-friendly customer portal software, businesses risk increased user frustration, decreased engagement, and potential loss of clients. It’s essential not just to be online, but to excel online with a portal that meets specific and evolving customers’ needs and demands.

Geeks Ltd

How we help: Enhancing client experience with bespoke customer portal software

We develop bespoke customer portal software that transforms client interactions into dynamic, personalised digital experiences that delight them and make them become your fans.

Effective experience

Effective
experience

Our portal software development focuses on creating customised platforms that align perfectly with your business and client demands.

Empowering your clients

Empowering your clients

Portals are designed to offer personalised, self-service experiences, enhancing user satisfaction and engagement.

Efficiency at every step

Efficiency at every step

Our customer portals simplify complex processes, enable efficient operations and reduce overheads.

Geeks Ltd

Who it’s for: Transformative leaders in customer engagement

Our bespoke customer portal service is ideal for businesses determined to elevate customer satisfaction and delight them.

If you're committed to providing a secure, intuitive, and accessible online service platform that enhances customer interactions and streamlines service delivery, our bespoke customer portal service is designed for you.

The impact: Delighted customers

  • Enhanced Customer Satisfaction: Provide a 24/7 accessible service that meets your customers' needs at their convenience.

  • Operational Efficiency: Automate routine inquiries, freeing up your team to focus on more complex tasks.

  • Increased Engagement: With a user-friendly interface, customers are more likely to use your services and recommend them to others.

  • Data Insights: Gather valuable customer data to inform business decisions and tailor services to meet user needs better.

How it works: Collaboration meets innovation

  • Discovery: We dive deep to understand your business and your customers. 

  • Design: We then design a custom portal that integrates seamlessly with your existing systems, ensuring a unified user experience. 

  • Development: Our agile methodology means we can adapt quickly to feedback, ensuring the final product truly meets your needs.

  • Deployment: Smooth integration with ongoing support to ensure success.

  • Evolution: As your business grows, your customer portal evolves with you and your customers changing demands.

The cost and ROI: A worthwhile investment

Investing in bespoke Customer Portal Software is just that—an investment. While costs vary based on complexity and specific requirements, the ROI is clear: increased customer satisfaction, higher efficiency, and stronger loyalty.

We offer transparent pricing and work with you to find a solution that fits your budget and exceeds your expectations.

Take the next step: Let’s transform your customer experience

Discover how our Bespoke Customer Portal Software can revolutionise the way you connect with your customers.

Contact us today to start your journey towards digital excellence. Let's build something remarkable together.

Geeks Ltd

Why Geeks?

Geeks Ltd
Award-winning innovation

With over 20 industry accolades, our track record speaks for itself.

 

Bespoke solutions

We don’t do one-size-fits-all. Your business is unique, and your solutions should be too.

 

Proven expertise

Our team possesses a broad and deep understanding of digital and software engineering.

 

Commitment to excellence

We're not just your service provider; we're your partner, dedicated to your success.

 

Get in touch

Let the breakthrough begin

 

Geeks Ltd
Geeks Ltd

Digital Evolution is the solution

What can technology bring as your business takes on tomorrow? By delivering the right strategy, design, and engineering at every stage, we can help you deliver the change you need, at speed and scale.

Assess your digital mindset
Digital Evolution is the solution
Geeks Ltd

This is how we helped our other clients

Client

ChannelPorts

Sector

Transport & Logistics

Company size

11-50

ChannelPorts is named the UK’s leading neutral customs clearance agent.

Challenge

While the UK’s departure from the European Union impacts many industries, the customs clearance sector has been significantly...

Solution

The project kicked off with a series of Solution Design workshops. In these, ChannelPorts explained their business processes and...

Client

City of Westminster

Sector

Government

Company size

1,000-5,000

Challenge

Westminster City Council Transport Commission required an application to replace their existing system for managing the construction and...

Solution

Geeks provided Westminster City Council with a web-based project information management system. The application gives WCC and its users the...

Client

Search Acumen - Robbie Project

Sector

Property & Facilities

Company size

50-200

“Robbie”, the AI model, extracts and analyses information from attachments and email bodies.

Challenge

Search Acumen regularly engages in strategy sessions with Geeks for a detailed assessment of their day-to-day operations, finding...

Solution

To break through this barrier to growth, Geeks developed a custom Machine Learning model, trained to classify emails into different...

Impact

The AI agent, Instantly reviews and processes ≥90% of incoming emails with no human assistance. Over 58,000 emails were...

Client

EPIC Global Solutions

Sector

Consultancy

Company size

11-50

EPIC Global Solutions is the leading independent gambling harm-prevention consultancy.

Challenge

Looking to create a strategic and focused course for Digital Evolution, EPIC Global Solutions, recognised the need to leverage digital...

Solution

We took EPIC Global Solutions through our Digital Diagnostics Service with DiGence® . This unravelled the complexities of their...

Impact

By leveraging the insights gained through Digital Diagnostics Service with DiGence® and translating them into strategic recommendations,...

Client

PracticeEvolve

Sector

Legal

Company size

50-200

Challenge

PracticeEvolve recognised many opportunities for enhancing their core product to support the operations of law firms. One of these was the...

Solution

PractiveEvolve engaged Geeks to deliver Design and Engineering services. Our Solution Designers worked with their CTO and created...

Impact

Together with Geeks, PracticeEvolve broke through the barrier of their clients' only having access to data via desktop or laptop devices....

Geeks Ltd
Geeks Ltd