Royal College of General Practitioners

Company size
The Royal College of General Practitioners (RCGP) is a UK membership body for family doctors, committed to delivering excellence in general practice and patient care. The organisation represents and supports 42,000 GPs on issues of licensing, education, training, research and clinical standards. It works to improve education for GPs, by developing new qualifications and assessment methods for trainee doctors.

The challenge

Doctors have to undertake a continuous process of professional training throughout their careers, and each doctor must collect and submit a complex set of supporting documents. The RCGP needed a unified system to manage its national, multifaceted appraisal process, bringing together multiple stakeholders. The system’s complex design had to be: always online; highly secure; integrated with the existing membership database; permission-based; extremely stable; and compatible with legacy systems and browsers.

The solution

Geeks Ltd created an online training portal allowing NHS primary care organisations, GPs and trainee doctors to collaborate, perform, manage and validate appraisals and training. This software is mission critical to the client's business model and crucial for its revenue stream. The application performed complex tasks and used a comprehensive set of rules-based controls to ensure all processes were documented correctly. The system outperformed the legacy software it replaced and improved efficiency, freeing staff to be more productive.

Vanora Lee Product Manager

We are pleased with the work that Geeks have done for us to develop the RCGP Revalidation ePortfolio of our website. I have found them to be knowledgeable, professional and efficient. From the outset, Geeks were incredibly helpful, and all throughout the project, they have provided excellent support service. They have consistently met tight deadlines and budgets, but most important, they have managed to successfully adapt to our ever-changing needs. We would highly recommend Geeks to any company seeking software development.