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Bespoke Customer Portal

It's not just about being online; it's about being effectively online.

Geeks Ltd
Geeks Ltd

 

Why your business needs a user-friendly portal

In today's digital landscape, businesses face the pressing need to provide seamless, accessible online services to their customers.

The absence of an efficient, user-friendly customer portal can lead to frustration, decreased engagement, and ultimately, a loss of business. It's not just about being online; it's about being effectively online.

Geeks Ltd

How we help

At Geeks Ltd, we specialise in crafting bespoke Customer Portal Software designed to transform the way you interact with your clients.

Our portals are more than just a digital front door; they are a comprehensive platform enabling businesses to offer personalised, self-service experiences that empower users and streamline operations.

Who it’s for

Our solution is tailored for any business eager to enhance customer satisfaction, from startups needing to establish their digital presence to established corporations looking to upgrade their customer service game.

If you aim to offer your customers a secure, intuitive, and accessible online service platform, you're in the right place.

 

The impact/benefits

  • Enhanced Customer Satisfaction: Provide a 24/7 accessible service that meets your customers' needs at their convenience.

  • Operational Efficiency: Automate routine inquiries, freeing up your team to focus on more complex tasks.

  • Increased Engagement: With a user-friendly interface, customers are more likely to use your services and recommend them to others.

  • Data Insights: Gather valuable customer data to inform business decisions and tailor services to meet user needs better.

 

How it works

Our approach begins with understanding your business and your customers.

We then design and develop a custom portal that integrates seamlessly with your existing systems, ensuring a unified user experience. Our agile methodology means we can adapt quickly to feedback, ensuring the final product truly meets your needs.

 

The cost and ROI

Investing in bespoke Customer Portal Software is just that—an investment. While costs vary based on complexity and specific requirements, the ROI is clear: increased customer satisfaction, higher efficiency, and stronger loyalty.

We offer transparent pricing and work with you to find a solution that fits your budget and exceeds your expectations.

 

Ready to transform your customer service experience?

Discover how our Bespoke Customer Portal Software can revolutionise the way you connect with your customers.

Contact us today to start your journey towards digital excellence. Let's build something remarkable together.

Geeks Ltd

Why Geeks?

Geeks Ltd
Award-winning innovation

With over 20 industry accolades, our track record speaks for itself.

 

Bespoke solutions

We don’t do one-size-fits-all. Your business is unique, and your solutions should be too.

 

Proven expertise

Our team possesses a broad and deep understanding of digital and software engineering.

 

Commitment to excellence

We're not just your service provider; we're your partner, dedicated to your success.

 

Get in touch

Let the breakthrough begin

 

Geeks Ltd
Geeks Ltd

Digital Evolution is the solution

What can technology bring as your business takes on tomorrow? By delivering the right strategy, design, and engineering at every stage, we can help you deliver the change you need, at speed and scale.

Assess your digital mindset
Digital Evolution is the solution
Geeks Ltd

This is how we helped our other clients

Client

ChannelPorts

Sector

Transport & Logistics

Company size

11-50

ChannelPorts is named the UK’s leading neutral customs clearance agent.

Challenge

While the UK’s departure from the European Union impacts many industries, the customs clearance sector has been significantly...

Solution

The project kicked off with a series of Solution Design workshops. In these, ChannelPorts explained their business processes and...

Client

City of Westminster

Sector

Government

Company size

1,000-5,000

Challenge

Westminster City Council Transport Commission required an application to replace their existing system for managing the construction and...

Solution

Geeks provided Westminster City Council with a web-based project information management system. The application gives WCC and its users the...

Client

Search Acumen

Sector

Property & Facilities

Company size

11-50

Search Acumen is a pioneer in PropTech

Challenge

To gain a competitive advantage Search Acumen wanted to offer their customers a unique and secure platform. Their vision was to create a...

Solution

Through our partnership, we have developed a deep understanding of Search Acumen’s vision and values. This has allowed us to...

Client

Rexam PLC

Sector

Retail

Company size

5000-10,000

Challenge

Previously customers had to order over the phone or by email to Rexam customer service representatives. This was not making use of modern...

Solution

The new hub allows customers the benefit of ordering and reporting functions through a single integrated portal as well as being able to...

Client

City of Westminster

Sector

Government

Company size

1,000-5,000

Challenge

Westminster City Council Transport Commission required an application to replace their existing system for managing the construction and...

Solution

Geeks provided Westminster City Council with a web-based project information management system. The application gives WCC and its users the...

Geeks Ltd
Geeks Ltd