Times as strange as these, test us in new ways. They stretch our characters and reveal new aspects of our individuality as well as our collective conscious. They teach us new things about ourselves and those around us, family, friends, neighbours, colleagues, suppliers and clients.

Challenging times bring us an opportunity to reflect on our perception of social contracts, and how we view the dynamics of our relationships.

I have heard and read so much about how we should take care of our clients in difficult times, how we need to be understanding, adding more value, being more flexible etc. In business courses and talks, as business leaders, we spend hours on how can we take care of our clients better. How can we create a better experience for them?

In the past couple of months (since the #lockdown), however, I have been blown away by how our clients have been taking care of us at Geeks.

The clients who took the time to write very personal and thoughtful positive feedback for the team. Those who took the time to write amazing and detailed reviews for us. And others who took the time to play games with the team after our strategy meeting, giving them their time in such a personal manner.

These actions built up my team in an invaluable way and I am very grateful for that, for their true #partnership. The impact has been so deep that we will never forget and we will never stop reminding ourselves about them.

My personal thank you note to some of them here

We talk so much about how as business leaders, we should take care of our employees, our team. How in time of crisis, we should check in with them more, understand their needs better, and provide more safety and assurance.

I have been speechless in rumours times in the past couple of months, on how my team have taken care of me and the senior leadership team, and each other. Their random act of kindness, their encouraging emails and messages, the increased level of humour in their communication, their check ins and genuine “how are you doing” questions … their energy and support in implementing and championing any change we have introduced …

It has been a great pleasure to be able to experience the true meaning of partnership in the past couple of months with the team and the clients and I look forward to seeing the fruits of this in the coming months and years ahead … but for now, it’s a big THANK YOU from me to them all.

Thank you all for being true partners.