Houses of Parliament
- Company size
The old system was based on an Access database and a series of Word and Excel files, inherently limited and inefficient in managing and tracking such records. Turnaround times and backlogs were two key areas in need of improvement. The process was built up over several years and then tweaked and turned into various new working practices, so it was unwieldy and inefficient. So it was determined that a unified management system was necessary to provide basic and enhanced features such as storage, filtering, searching, and appraising of archive information.