Get in touch Geeks Ltd0203 507 0033 Geeks Ltd0833 757 0134

Bespoke Customer Portal

Beyond online presence, crafting bespoke portals that perform

Geeks Ltd
Geeks Ltd

Enhancing service delivery with bespoke customer portals

In today’s sophisticated digital world, businesses must offer seamless and accessible online services through effective customer portals. Without tailored, user-friendly customer portal software, businesses risk increased user frustration, decreased engagement, and potential loss of clients. It’s essential not just to be online, but to excel online with a portal that meets specific and evolving customers’ needs and demands.

Geeks Ltd

How we help: Enhancing client experience with bespoke customer portal software

We develop bespoke customer portal software that transforms client interactions into dynamic, personalised digital experiences that delight them and make them become your fans.

Effective experience

Effective
experience

Our portal software development focuses on creating customised platforms that align perfectly with your business and client demands.

Empowering your clients

Empowering your clients

Portals are designed to offer personalised, self-service experiences, enhancing user satisfaction and engagement.

Efficiency at every step

Efficiency at every step

Our customer portals simplify complex processes, enable efficient operations and reduce overheads.

Geeks Ltd

Who it’s for: Transformative leaders in customer engagement

Our bespoke customer portal service is ideal for businesses determined to elevate customer satisfaction and delight them.

If you're committed to providing a secure, intuitive, and accessible online service platform that enhances customer interactions and streamlines service delivery, our bespoke customer portal service is designed for you.

The impact: Delighted customers

  • Enhanced Customer Satisfaction: Provide a 24/7 accessible service that meets your customers' needs at their convenience.

  • Operational Efficiency: Automate routine inquiries, freeing up your team to focus on more complex tasks.

  • Increased Engagement: With a user-friendly interface, customers are more likely to use your services and recommend them to others.

  • Data Insights: Gather valuable customer data to inform business decisions and tailor services to meet user needs better.

How it works: Collaboration meets innovation

  • Discovery: We dive deep to understand your business and your customers. 

  • Design: We then design a custom portal that integrates seamlessly with your existing systems, ensuring a unified user experience. 

  • Development: Our agile methodology means we can adapt quickly to feedback, ensuring the final product truly meets your needs.

  • Deployment: Smooth integration with ongoing support to ensure success.

  • Evolution: As your business grows, your customer portal evolves with you and your customers changing demands.

The cost and ROI: A worthwhile investment

Investing in bespoke Customer Portal Software is just that—an investment. While costs vary based on complexity and specific requirements, the ROI is clear: increased customer satisfaction, higher efficiency, and stronger loyalty.

We offer transparent pricing and work with you to find a solution that fits your budget and exceeds your expectations.

Take the next step: Let’s transform your customer experience

Discover how our Bespoke Customer Portal Software can revolutionise the way you connect with your customers.

Contact us today to start your journey towards digital excellence. Let's build something remarkable together.

Geeks Ltd

Why Geeks?

Geeks Ltd
Award-winning innovation

With over 20 industry accolades, our track record speaks for itself.

 

Bespoke solutions

We don’t do one-size-fits-all. Your business is unique, and your solutions should be too.

 

Proven expertise

Our team possesses a broad and deep understanding of digital and software engineering.

 

Commitment to excellence

We're not just your service provider; we're your partner, dedicated to your success.

 

Get in touch

Let the breakthrough begin

 

Geeks Ltd
Geeks Ltd

Digital Evolution is the solution

What can technology bring as your business takes on tomorrow? By delivering the right strategy, design, and engineering at every stage, we can help you deliver the change you need, at speed and scale.

Assess your digital mindset
Digital Evolution is the solution
Geeks Ltd

This is how we helped our other clients

Client

ChannelPorts

Sector

Transport & Logistics

Company size

11-50

ChannelPorts is named the UK’s leading neutral customs clearance agent.

Challenge

While the UK’s departure from the European Union impacts many industries, the customs clearance sector has been significantly...

Solution

The project kicked off with a series of Solution Design workshops. In these, ChannelPorts explained their business processes and...

Client

City of Westminster

Sector

Government

Company size

1,000-5,000

Challenge

Westminster City Council Transport Commission required an application to replace their existing system for managing the construction and...

Solution

Geeks provided Westminster City Council with a web-based project information management system. The application gives WCC and its users the...

Client

NICHE CARE

Sector

Healthcare

Company size

500-1,000

Challenge

Niche Care is on an ambitious path to growth, however, their journey is not without its challenges. Branch openings would result in...

Solution

Having identified a clear goal in this project, we proposed a phased dual-track agile delivery approach focused on allowing the client to...

Client

Harley Street Connect / MyOwnDoc

Sector

Healthcare

Company size

2-10

Challenge

Historically, patients have struggled to communicate with their doctor outside of scheduled appointments. Patients have also been given...

Solution

MyOwnDoc includes a website, web application and mobile app. It allows patients to connect to some of the world’s best private...

Client

UAL

Sector

Education

Company size

1,000-5,000

Challenge

A key requirement for UAL was accessibility of the application for its users. In order to meet government accessibility requirements,...

Solution

Compliance with accessibility requirements meant that UAL’s bespoke application needed implementation of special navigation features,...

Geeks Ltd
Geeks Ltd